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Instructions
for Running the eCLAIMS updates received from Broyles in an email directly from the Internet
or major updates directly from this web site. |
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This update includes all prior updates. |
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This update is not for Oregon THIN Providers. Click here
if you are in Oregon. |
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Click here to start the UPDATE. This link is not
active yet. |
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Read the instructions below before starting the update. Your
screens may be different.
Click here to print instructions. |
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This web page will be for updates you can run directly from here.
Follow the same instructions for updates that you receive from Broyles in
an email specifically for you. |
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1. After clicking "Click here to start the UPDATE", or the link in
an email from Broyles, the first dialog box should be the File Download-
Security Warning. Click on "SAVE" in the dialog box that comes up for you. You will save the update file to your
desktop and run it from there. |
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2. After clicking "Save" a navigation screen will come up.
Click the drop down arrow and select Desktop from the list. Then click
"SAVE" in the bottom right hand corner of the navigation screen. You will
save the update file to your desktop and run it from there. |
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3.After clicking "SAVE", a download screen will come up showing you the
progress of the download. Click "RUN" when the download is complete. |
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4. At this dialog box click "Extract". The
default path "C:\eCLAIMS" to extract the update files to is listed below
the "Folder to extract files to". Do not change this unless you know your
eCLAIMS is not installed in the default location or you have 2
installations of eCLAIMS in different folders. Click the square box with 3
periods to navigate to the folder your eCLAIMS is installed in. Then
select "Extract". You will start at the beginning and run through the
entire update steps 1-7 for each installation of eCLAIMS. Click here to
determine where your eCLAIMS is installed. |
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5. At this dialog box click on "All" to
confirm file overwrite. The instruction graphic below is just a
representation. The text you see in this box will be different. |
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6. There maybe a password required for the update. If not, move to step 6. Type in the password provided in the fax
or email notifying you of this update. Use lower case letters. Then click
"OK". If you do not have a current eCLAIMS Tech Support contract, one will
be sent to you. It is required for updates. The instruction graphic below
is just a representation. |
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7. The files will begin extracting to the
eCLAIMS folder or the folder you selected. The files being extracted may
be different for newer updates. The instruction graphic below is just a
representation. |
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8. The update is complete when this dialog box appears. Click "OK" to
close the dialog box. The number of files extracted will not be the same
for different updates. The instruction graphic below is just a
representation. |
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